ABOUT US
We love solving problems! Our objective is to enable you to operate a successful business whilst achieving your ideal work life balance.
​
Based in Adelaide, we work with organisations around Australia to adopt Technology and take their businesses to the next level. Our speciality is process efficiency and maximising productivity.
​
To remain competitive, businesses require continual review and optimising of processes to deliver value based outcomes efficiently to consumers at a high standard.
​
Keeping up with, researching and implementing technology, whilst running a business and maintaining your personal life is difficult to balance all at once. Often, tech projects regress as a result of complacency or incomplete execution.​
​
PivotONE was formed to fill this gap. Whether you adopt an existing solution or require a custom build, we can be your outsource partner who can design systems and deliver projects; whilst keeping accountable all participants to ensure the successful execution of solutions into your ideal process aligned to your expectations.
​
Get in touch today to take the First step in your business Pivot.
WHAT WE DO
Simplify
Avoid workflow complexity with existing or proposed solutions. We concentrate on what you need and strip away any unnecessary excess.
Reduce Duplication
Highlight duplication in your process and propose options to resolve the overlap, for a more streamlined and efficient process.
Task Redundancy
Identify operational inefficiencies stemming from tasks not producing the desired return on time. We help you consider opportunities to consolidate, remove or replace such tasks from your process.
Information Transfer
Help you identify opportunities for data automation and establish a 'Single Source of Truth' to reduce complexity in your information management systems.
Technology Review
Review your existing Tech appropriateness and make you aware of technologies that may be a better fit for what your business is aiming to achieve.
IT Audit
Risk assess your IT infrastructure against hackers and ransomware. Help you identify whether you are getting value for service received versus what you are paying.
Project Management
Whichever solution you pursue, we will manage the project to keep all participants accountable and ensure successful delivery aligned to expectations.
Culture Alignment
Solutions are only as effective as those using it. Options are critically analysed to identify acceptance challenges and consider cultural fit.
Lateral Thinking
Use ‘outside the box’ thinking to solve problems.
Network
Leverage our expertise and networks to ensure consideration of relevant technological products and best practices.
Custom Build
If the right solution for your problem doesn’t exist off the shelf, our team is at the ready to source a custom product tailored to your requirements.
Independent
While PivotONE builds strong working relationships with our tech partners, we proudly highlight we aren’t incentivised for any sales made from these engagements.
HOW WE DO IT
1. Initial Engagement
Get together virtually or face to face to identify:
(1) where you are now (2) your vision (3) your pain points (4) what can be solved (5) how we can help.
2. Deep Dive Analysis
We will work with your key team members to understand the problems on the front lines and begin forming solutions in line with your vision.
3. Pivot Map
We will highlight key points for your attention, potential solutions, the estimated benefit to your business to resolve such problems and the role we can play throughout.
4. Proposal Options & Approval to Proceed
We will provide a variety of options for your review; from which you can select the most appropriate for your need and price range. Once you 'Approve to Proceed', we will formally begin the process.
5. Delivery
For complete transparency we will share with you the Project Runway and our management tool; thus engaging you throughout the process and enable you to collaborate and be part of the end result.
6. Support
At project completion we will continue to check in with you from time to time to ensure successful adoption and correct use of systems. We will keep you informed of any new developments which may assist in your vision.